Cookies Policy

This Cookies Policy explains how Realz Casino uses cookies and similar technologies when you visit or use its website and related online services. It should be read together with our Privacy Policy and any applicable website terms. By using the website, you acknowledge that cookies may be placed on your device as described below. You can manage certain cookie preferences through your browser or any cookie tools made available on the website.

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1. What are cookies?

Cookies are small text files that a website may store on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device and remember certain information about a visit. Cookies can make websites work properly, help providers understand how websites are used and support more relevant content or advertising.

On this page

Some cookies are placed directly by Realz Casino. Other cookies may be placed by service providers that perform functions on our behalf, such as website hosting, security, analytics, payment support, customer service or advertising. These providers may use cookies or comparable technologies in accordance with their own privacy practices and any instructions or agreements that apply.

We may also use similar technologies, including pixels, tags, software development kits, local storage and device identifiers. In this policy, we use the word cookies to refer to cookies and these similar technologies unless a distinction is necessary.

How long cookies remain on your device

Some cookies are session cookies. They are used during a single visit and are removed when you close your browser or otherwise end your session. Other cookies are persistent cookies. They remain on your device for a period of time or until you delete them. The length of time may vary depending on the purpose of the cookie, your browser settings and the instructions provided by the relevant service.

2. Types of cookies we may use

The cookies used on the website may change as our services, technology and legal obligations develop. They generally fall into the following categories:

Strictly necessary cookies: These cookies are required for core website functions. They can support account access, secure areas, navigation, session management, fraud prevention, responsible gambling features and other services that you request. The website may not operate correctly without them.
Functional cookies: These cookies remember choices and preferences, such as language, region, display settings or other options. They can make your visits more convenient by reducing the need to enter the same information repeatedly.
Performance and analytics cookies: These cookies help us understand how visitors use the website. They may provide information about pages viewed, links selected, technical errors, loading performance and general patterns of use. We use this information to monitor, maintain and improve the website.
Security and fraud-prevention cookies: These cookies and similar technologies may help detect unusual activity, protect accounts, verify sessions, prevent abuse and support the integrity of our services. They may be used alongside other security measures.
Advertising and marketing cookies: Where used and permitted, these cookies may help measure campaigns, limit repeated advertisements, understand interactions with promotional content and present information that may be more relevant to you. They may be placed by Realz Casino or by advertising and technology partners.
Preference and responsible gambling cookies: These technologies may help remember settings relating to account preferences, communication choices, access controls or responsible gambling tools. They do not replace the importance of your own gambling decisions or any responsible gambling information provided on the website.

The categories above are provided for general information. A cookie may support more than one function, and the specific technologies used may vary by page, device, browser, account status and the features you use.

3. Why we use cookies

Realz Casino may use cookies and similar technologies for purposes including:

Operating and delivering website features and online services.
Keeping you signed in where you choose to use account functionality.
Maintaining the security of the website, accounts and transactions.
Detecting, investigating and preventing suspected fraud, abuse, automated activity or other unauthorised use.
Remembering preferences and helping provide a consistent experience across pages and visits.
Understanding website performance and identifying technical problems.
Producing aggregated reports about website use and service activity.
Improving the design, content, navigation and functionality of the website.
Measuring the effectiveness of communications, campaigns or promotional material.
Supporting legal, regulatory, compliance, audit and responsible gambling obligations.
Managing communications and marketing choices where you have provided or withdrawn permission as required.

Cookie information may be combined with other information that we hold about your use of the website, your device or your account. We handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements. We may use information in an aggregated or de-identified form where appropriate for reporting, analysis, service development or security.

Third-party services

Some parts of the website may include content, tools or services provided by third parties. Examples may include security providers, analytics services, payment-related services, customer support tools, social features or advertising platforms. These providers may use cookies or similar technologies to perform their services. Their handling of information may be governed by their own policies. You should review the relevant third party's information if you want to understand how it uses cookies.

Third-party cookies may also be used when you interact with content that is embedded in the website or when you follow a link to another website. Realz Casino does not control the cookie practices of independent websites. Visiting another website is subject to that website's terms, privacy policy and cookie settings.

4. Managing cookies and your choices

You may be able to accept, reject or delete cookies by changing your browser settings. You can usually find these options in the privacy, security or settings menu of your browser. Some browsers allow you to block all cookies, delete cookies when the browser is closed or receive a notification before a cookie is stored. Instructions differ between browsers and devices, so you should check the relevant provider's guidance.

Where a cookie preference tool is available on the website, you may use it to review or change certain optional cookie choices. Your settings may apply only to the browser or device used to make the selection. If you use more than one device or browser, you may need to manage preferences separately.

Blocking or deleting cookies may affect how the website looks or operates.
You may need to repeat your preferences after deleting cookies or using a different device.
Strictly necessary cookies may continue to operate because they support essential website functions.
Opting out of advertising cookies may not remove all advertising; it may only make advertising less tailored to your interests.
Cookie controls do not necessarily remove information collected before the change was made.
Disabling cookies does not automatically close an account, cancel a transaction or remove other information held under our Privacy Policy.

Some browsers and devices offer privacy controls, including settings that send preference signals to websites. We will consider such signals where required by applicable law and where our systems are able to recognise and support them. A browser setting may not control cookies placed by a third party or every technology used on a particular page.

Consent and withdrawal

Where consent is required, we will request it for relevant optional cookies and similar technologies. You may withdraw or change consent using available cookie controls or by adjusting your browser settings. Withdrawing consent does not affect processing that occurred before withdrawal and does not prevent us from using information where another lawful basis or legal obligation applies.

5. Changes and enquiries

We may update this Cookies Policy from time to time to reflect changes in our website, technology, service providers, legal requirements or business practices. When we make changes, we will publish the updated version on the website and revise the effective date or other notice where appropriate. You should review this page periodically so that you remain informed about our use of cookies.

This policy is intended to provide general information about cookies used in connection with Realz Casino. It does not describe every individual cookie or guarantee that a particular technology will be used at all times. Cookies may differ between website areas and may be introduced, removed or replaced as services change.

If you have a question about this Cookies Policy, your privacy choices or the use of cookies on the website, please use the customer support or privacy contact method made available through the website. Do not include unnecessary sensitive account, identity or payment information when making an enquiry.